Question 1

What happens after my free trial?

Accepted Answer

Your 14-day trial includes full access to your chosen plan. When you subscribe from Pricing or Settings, a payment method is required at Stripe checkout. If you do not cancel before the trial ends, your subscription begins automatically.

Question 2

Can I cancel during the free trial?

Accepted Answer

Yes. Cancel anytime during your trial and you will not be charged beyond the trial period.

Question 3

Do I need a credit card to create an account?

Accepted Answer

No. Creating a Vendilot account is free and does not require a credit card. You can explore your dashboard and subscribe when you are ready for full feature access.

Question 4

What happens if I cancel my subscription?

Accepted Answer

Your data stays on the platform. You can log in and view your inventory, but you won't have access to quoting, price updates, or SmartScan until you resubscribe.

Question 5

Can I switch plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time from your account settings.

Question 6

What TCGs are supported?

Accepted Answer

We support Pokemon, Pokemon JP, One Piece, Magic: The Gathering, Disney Lorcana, Dragon Ball Super, Yu-Gi-Oh!, Gundam, and Riftbound with live TCGPlayer pricing and full catalog search.

Question 7

How does SmartScan work?

Accepted Answer

SmartScan uses advanced AI to analyze photos of your cards. It identifies the card name, set, number, edition, and finish. For graded slabs, it reads the cert number and grade automatically.

Question 8

Is my data secure?

Accepted Answer

Absolutely. Your data is encrypted and stored securely using Google Cloud infrastructure. We never sell your inventory data.

Question 9

Can I import my existing inventory?

Accepted Answer

Yes. You can import from Excel, CSV, or a TCGplayer export. The import tool helps you map columns and validates everything before it touches your inventory.

Question 10

Do you support graded cards?

Accepted Answer

Yes. Graded slab quoting is available in the Core plan for manual entry. SmartScan specifically supports automatic detection for PSA and BGS slabs in the Pro plan.

Question 11

What is the Teams plan?

Accepted Answer

Teams is for shops where more than one person handles inventory. You get everything in Pro plus 3 teammate seats that share one inventory. You decide what each teammate can see and do, and every purchase and sale records who handled it.

Question 12

What happens when I need more than three teammates?

Accepted Answer

Every seat past the 3 included ones is $5 a month. Add or remove seats anytime from Settings and your bill adjusts on its own.

Question 13

Do my teammates need their own subscription?

Accepted Answer

No. Teammates create a free account from the invite you send them, and their access comes with your Teams plan.

Simple, transparent pricing

Core

Pro + SmartScan

Teams

Frequently Asked Questions