Privacy Policy

Last updated: February 2026

1. Introduction

Vendilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Vendilot web application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Email address, display name, and authentication credentials when you create an account.
  • Inventory Data: Card details, pricing information, lot data, consignment records, and other inventory-related content you enter into the Service.
  • Uploaded Images: Photos of trading cards submitted through SmartScan or lot image uploads for processing and display within your account.
  • Usage Analytics: Anonymous usage patterns such as feature usage frequency, page views, and session duration to help us improve the Service.
  • Device Information: Browser type, operating system, and screen resolution for ensuring compatibility and responsiveness.

3. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To process card images through our AI identification system (SmartScan).
  • To generate pricing quotes using third-party market data.
  • To send you important service updates and communications.
  • To monitor and analyze usage trends to enhance user experience.
  • To detect and prevent fraud, abuse, or security incidents.

4. Data Sharing

We do not sell, rent, or trade your personal information or inventory data to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the Service (e.g., cloud hosting, payment processing, AI processing), bound by confidentiality agreements. These include Stripe, Inc. for payment processing and subscription management.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

5. Payment Information

Payment information is processed securely by Stripe, Inc. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. For more information, see Stripe's privacy policy at stripe.com/privacy.

6. Data Storage & Security

Your data is stored securely using Google Cloud Platform and Firebase infrastructure. We employ industry-standard security measures including encryption in transit (TLS) and at rest, authentication controls, and regular security monitoring.

While we strive to protect your information, no method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing reasonable safeguards.

7. Cookies & Local Storage

We use browser local storage and session storage to maintain your preferences (such as theme selection, display settings) and authentication session. We do not use tracking cookies for advertising purposes.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Export: Export your inventory data at any time using our built-in export functionality.
  • Deletion: Request deletion of your account and associated data by contacting us.
  • Correction: Update or correct your account information at any time through the Service.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you cancel your subscription, your data remains on the platform so you can access it again if you resubscribe. You may request permanent deletion of your data at any time by contacting us.

10. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at support@vendilot.com.